Personal connection

Finding the right adviser is about more than numbers, fees and processes – it’s about feeling understood, and a sense of partnership. Here, our clients talk about the experience of dealing with Horsfield & Smith and how our approach has worked for them.

Accountancy advice

We have been using Horsfield & Smith to run our Payroll for the past 10 months.

Hannah has been excellent – she has responded quickly and confidently to any of our queries and the payroll has always been on time and accurate.

I would highly recommend Horsfield & Smith if you are looking for payroll services”.

John Lea
Snag Doctor
May 2022

“We couldn’t operate our Payroll reporting, set up and compliance without the Payroll support we receive from Hannah at Horsfield & Smith.

Hannah always meets our deadlines for Payroll and is clear with us around timescales for report delivery to ensure that our staff always get paid correctly and on time – even when I’ve been delayed in sending over new salary information or starter information”.

James Heggs
Tech Returners Ltd
December 2021

“I can only speak in glowing terms regarding the service Emma personally and Horsfield & Smith as a company provide.

It’s diligent, accurate, on time and super efficient. It is also done in a friendly manner and explained so you are fully aware of all circumstances.

Could not wish for a better team or service than that given by Horsfield & Smith and cannot recommend them highly enough”.

Garry Johnston
September 2021

“JCS has been a client of Horsfield and Smith for over 12 years.  They have been responsible for our annual accounts and taxation services. More recently, due to employee retirement, they have taken over JCS’s bookkeeping, payroll and management accounts.

Lee and Mark conducted a full review of our finance function and gave recommendations to change to a cloud accounting system to enable us to have real time access to information & the ability to make better informed decisions. The whole process/transition has been seamless and we have felt reassured, through great communication, that we are in capable hands.

Lee, Mark and the team are very professional, knowledgeable and approachable – delivering a first class service.

We would highly recommend other businesses to Horsfield and Smith”.

Oliver Caunt
Managing Director
June 2021

Horsfield & Smith have supported me with my Tax Returns and have always done so in a timely and professional manner.

Their friendly approach is refreshing and helps me to easily understand all my tax issues.

I would recommend their services to anyone looking for a professional yet friendly service”.

Christopher Tickle
December 2020

“We would highly recommend Horsfield & Smith Accountants to anyone looking to improve their business.

They are always very approachable and at the end of the phone to answer any queries we may have.

They provide us with expert advice in relation to our annual accounts and payroll. They always give clear advice and guidance, in a prompt and efficient manner.

Horsfield & Smith have remained committed to delivering an exceptional service during these difficult times.

The team has supported and helped us for many years”.

Tracy Williams Walsh
Ightenhill Medical Centre
October 2020

“Horsfield & Smith have always provided excellent Tax services in the 25 years we have dealt with them.

The staff always give a friendly and professional service.

We would recommend the Tax Team to anyone who requires such a professional team’s knowledge and expertise in their field”.

Michael and Julie Finn
House of Finn
September 2020

“Creative Living Centre is a mental health charity, and we switched to Horsfield & Smith some 3 years ago.

We have enjoyed having one main point of contact, which makes each annual accounts cycle so much smoother. Communication has been timely, clear and effective, even during the trials of the pandemic.

The Centre was apprehensive about changing accountants, but the only regret we’ve had is that we didn’t do it a little earlier.

Based on our experience, we would recommend Horsfield and Smith”.

Creative Living Centre
July 2020

I’ve worked alongside Jonathan and Horsfield & Smith for over ten years.

They are a great company and an integral part of our business.

I can highly recommend them to any company looking for new accountants or advice in these uncertain times”.

The Envelope Works Ltd
July 2020

I have the highest regard for the professionalism of Lee Sugden and all of the staff at Horsfield & Smith.
In the time that they have been our accountants they have always been punctual and professional with all aspects of our company’s accounting needs.

I feel that my business runs extremely efficiently because they have the knowledge and expertise in all aspects of accounting and have an understanding of my company in order to keep us on track all the time.

The personal and courteous service of all at Horsfield & Smith, the careful attention to detail, and the wonderful advice have all been factors which have contributed to the continuous success of my business.

I feel truly fortunate to have Horsfield & Smith as our accountants“.

Lee Turner
Managing Director
D Turner & Son (Machinery Removals) Ltd
July 2020

“Couldn’t recommend Horsfield & Smith enough. We switched accountants approximately 5 months ago and they have gone above and beyond from our initial enquiry to today.
Their professionalism & support have been paramount to us, especially with the pandemic. They have our best interests at heart and are always on hand to assist with the smallest or biggest queries/questions we have.
Thank you to Emma & Mark for helping our business go from strength to strength and advising us in the best way forward with our plans. We couldn’t have got through these last few months without you”.

Directors of Elite Leisure (Shaw) Limited
June 2020

“The service from H&S has been excellent and is first class. They give us assurance to know we are fully complying with the UK Charity Commission with accounts examined and submitted within the required time frame. Having access to Xero also helps with our day to day management of the accounts with ease”.

Annabelle’s Challenge
September 2019

“Horsfield & Smith have been providing accountancy services to Pixelwave Creative for almost 18 months now and I am extremely happy with the service they provide.

I was looking for a more proactive accountant and Lee and the team are certainly that, and much more. We are in regular contact with the team and I feel like they actually take an interest in our business, providing support and advice on the day to day accounts, bookkeeping and payroll, plus providing advice and guidance on our future plans for growth and investment.

A forward thinking accountants, Horsfield & Smith advised we moved to cloud accounting, which not only saves me time every week, but also means our accounts are up to date on a daily basis and we all have access to this information which is extremely useful when discussing our accounts together.

I highly recommend Horsfield & Smith, the team are friendly and approachable, knowledgeable and responsive. I can now spend more time on running my business and less time doing the books”.

Pixelwave Creative
September 2019

“The Payroll service we receive from Hannah and Horsfield & Smith has been seamless.

We moved from our previous accountants and managed to transfer everything across with no downtime and minimal interruption for our company. Hannah is helpful and always willing to make any amendments or additions I need, regardless of how last minute I drop them on her.

I would recommend Horsfield & Smith and Hannah to anyone”.

Katy Richardson
Commercial Manager
Cross Plant Hire Ltd
January 2022

“I have been working with Hannah on payroll for around the past five months and I can honestly say it has got to the stage where it is seamless, and Payroll always runs as scheduled.
Any queries raised are always answered by Hannah and resolved in a timely manner. She will always provide a solution and help out with queries raised that fall outside of payroll per se, without question, and her happy and friendly demeanour makes the whole process so much easier”.

HR Manager
November 2021

“I have been with Horsfield & Smith for nearly 3 years and I cannot recommend them enough.

I am a self-employed business within the entertainment industry and needed help – from my first meeting to helping with tax forms, I can always count on a phone call or fast email response to help me in every way.

Massive thanks to Emma in Tax who has been with me every step of the way, explaining and reminding me of what needs doing. Thank you”.

Rosaria Hollywood
Freelance Costumer
January 2021

Our charity, Age UK Bury, has used the Horsfield & Smith payroll service for many years. Their advice has always been sound and reliable.

With the complexities of the Coronavirus Job Retention Scheme, we were extremely grateful for the support of their team in making a successful application and ensuring funds came from the government to support our employees in these difficult times.

I have no hesitation in recommending Horsfield & Smith to other businesses looking for a trustworthy and reliable payroll service”.

Andy Hazeldine
Chief Officer
Age UK Bury
November 2020

I have known Jonathan for a number of years through being a director for a charity that used Horsfield and Smith previously. When I established my own Limited company, I had no hesitation in using them.

They are responsible for all my accounting needs and advise including payroll, VAT returns, end of year accounts and personal tax. I like the personal touch that you receive knowing who is at the end of the phone or email.

Nothing is too much trouble and they always get back to me when they say they will.

I can’t thank them enough for their support and dedication over the years.

I would also recommend them as they are established and very professional in their field”.

Craig Ormerod
Craig Ormerod Associates Ltd
October 2020

“I have been a customer of Horsfield & Smith for over 20 years.

During this time I have dealt with two of their Tax Advisers. The duties they have performed include: gathering necessary data from myself in order to submit a return to the Revenue on my behalf, dealing with respective queries from myself and the Revenue, checking tax coding, providing relevant advice relating to tax matters.

The staff are extremely professional, knowledgeable and prompt in dealing with these matters. They have an efficient process in producing tax returns and it does work.

I find their fee structure competitive and have no hesitation in recommending Horsfield & Smith to individuals or businesses for matters relating to taxation”.

Professor Barrie Dale
August 2020

“We have been a client of Horsfield and Smith for several years. We chose them due to their knowledge and expertise in our sector and I am pleased to say they have never disappointed.
From the start they have always been easy to deal with. Any information/queries/questions are always dealt with promptly and efficiently.
The friendliness and approachability of their staff have resulted in a trusting relationship being formed, which in turn has meant we have gone to them to provide us with additional services and have approached them for advice when necessary, due to the level of confidence we have in their services and ability”.

National Development Team for Inclusion (NDTi)
July 2020

“Big thanks to Horsfield & Smith who have gone above and beyond helping me through these last six weeks, making sure I have all the correct information and providing me with help where needed.

I’ve had nothing but 100% from you all, especially Mark. Your help is very much appreciated.

Thank you”.

Amanda’s Outside Catering
May 2020

“It’s been great working with the team at Horsfield and Smith. They are really capable, approachable, knowledgeable and a friendly team. They have time to listen to any financial questions and they are prompt in getting back to you with the answers.

They are there to consult on any business and financial planning matters and we find the work that they do really valuable.

We’re also glad that they introduced us to Xero which saved us both time and money and also allowed us to keep a better track of our business finances. Great business, great people and we would happily recommend them to others”.

Busy Bins
September 2019

“We have been using Horsfield and Smith for nearly three years and they have proven to be invaluable to our business through various services, such as payroll, VAT returns, end of year
accounts and personal tax.

As well as these they are always there if you need a word of advice and
have been helpful in guiding us through our growth.

Couldn’t recommend them enough“.

Think Design
September 2019

“Horsfield & Smith are more than just accountants, they listen to my ideas and future plans and give me great advice and guidance.

Peter and Mark have been amazing in helping me understand more about how to grow my business and have always been on the other end of the phone when things haven’t gone quite to plan.

I feel my business is in very safe hands and would highly recommend them to anyone who is looking to start up a new business”.

The Mane Hub Ltd
July 2019

What we can do for you

Find out more about the full range of business and tax advisory services Horsfield & Smith offers to businesses and individuals across Greater Manchester and the North West of England and see how we can help you achieve your goals for growth.