Finding the right adviser is about more than numbers, fees and processes – it’s about feeling understood, and a sense of partnership. Here, our clients talk about the experience of dealing with Horsfield & Smith and how our approach has worked for them.
“I have been with Horsfield & Smith for nearly 3 years and I cannot recommend them enough.
I am a self-employed business within the entertainment industry and needed help – from my first meeting to helping with tax forms, I can always count on a phone call or fast email response to help me in every way.
Massive thanks to Emma in Tax who has been with me every step of the way, explaining and reminding me of what needs doing. Thank you”.
“Our charity, Age UK Bury, has used the Horsfield & Smith payroll service for many years. Their advice has always been sound and reliable.
With the complexities of the Coronavirus Job Retention Scheme, we were extremely grateful for the support of their team in making a successful application and ensuring funds came from the government to support our employees in these difficult times.
I have no hesitation in recommending Horsfield & Smith to other businesses looking for a trustworthy and reliable payroll service”.
Age UK Bury
“We would highly recommend Horsfield & Smith Accountants to anyone looking to improve their business.
They are always very approachable and at the end of the phone to answer any queries we may have.
They provide us with expert advice in relation to our annual accounts and payroll. They always give clear advice and guidance, in a prompt and efficient manner.
Horsfield & Smith have remained committed to delivering an exceptional service during these difficult times.
The team has supported and helped us for many years”.
Tracy Williams Walsh
Ightenhill Medical Centre
“I have known Jonathan for a number of years through being a director for a charity that used Horsfield and Smith previously. When I established my own Limited company, I had no hesitation in using them.
They are responsible for all my accounting needs and advise including payroll, VAT returns, end of year accounts and personal tax. I like the personal touch that you receive knowing who is at the end of the phone or email.
Nothing is too much trouble and they always get back to me when they say they will.
I can’t thank them enough for their support and dedication over the years.
I would also recommend them as they are established and very professional in their field”.
Craig Ormerod Associates Ltd
“I’ve worked alongside Jonathan and Horsfield & Smith for over ten years.
They are a great company and an integral part of our business.
I can highly recommend them to any company looking for new accountants or advice in these uncertain times”.
The Envelope Works Ltd
“Creative Living Centre is a mental health charity, and we switched to Horsfield & Smith some 3 years ago.
We have enjoyed having one main point of contact, which makes each annual accounts cycle so much smoother. Communication has been timely, clear and effective, even during the trials of the pandemic.
The Centre was apprehensive about changing accountants, but the only regret we’ve had is that we didn’t do it a little earlier.
Based on our experience, we would recommend Horsfield and Smith”.
Creative Living Centre
“I have the highest regard for the professionalism of Lee Sugden and all of the staff at Horsfield & Smith.
In the time that they have been our accountants they have always been punctual and professional with all aspects of our company’s accounting needs.
I feel that my business runs extremely efficiently because they have the knowledge and expertise in all aspects of accounting and have an understanding of my company in order to keep us on track all the time.
The personal and courteous service of all at Horsfield & Smith, the careful attention to detail, and the wonderful advice have all been factors which have contributed to the continuous success of my business.
I feel truly fortunate to have Horsfield & Smith as our accountants”.
D Turner & Son (Machinery Removal) Ltd
“Couldn’t recommend Horsfield & Smith enough. We switched accountants approximately 5 months ago and they have gone above and beyond from our initial enquiry to today.
Their professionalism & support have been paramount to us, especially with the pandemic. They have our best interests at heart and are always on hand to assist with the smallest or biggest queries/questions we have.
Thank you to Emma & Mark for helping our business go from strength to strength and advising us in the best way forward with our plans. We couldn’t have got through these last few months without you”.
Directors of Elite Leisure (Shaw) Limited
“The service from H&S has been excellent and is first class. They give us assurance to know we are fully complying with the UK Charity Commission with accounts examined and submitted within the required time frame. Having access to Xero also helps with our day to day management of the accounts with ease”.
“Horsfield & Smith are more than just accountants, they listen to my ideas and future plans and give me great advice and guidance.
Peter and Mark have been amazing in helping me understand more about how to grow my business and have always been on the other end of the phone when things haven’t gone quite to plan.
I feel my business is in very safe hands and would highly recommend them to anyone who is looking to start up a new business”.
The Mane Hub Ltd
“Horsfield & Smith have supported me with my Tax Returns and have always done so in a timely and professional manner.
Their friendly approach is refreshing and helps me to easily understand all my tax issues.
I would recommend their services to anyone looking for a professional yet friendly service”.
“I have been a customer of Horsfield & Smith for over 20 Years.
During this time I have dealt with two of their Tax Advisers. The duties they have performed include: gathering necessary data from myself in order to submit a return to the Revenue on my behalf,
dealing with respective queries from myself and the Revenue, checking tax coding, providing
relevant advice relating to tax matters.
The staff are extremely professional, knowledgeable and prompt in dealing with these matters. They have an efficient process in producing tax returns and it does work.
I find their fee structure competitive and have no hesitation in recommending Horsfield &
Smith to individuals or businesses for matters relating to taxation”.
Professor Barrie Dale
“We have been a client of Horsfield and Smith for several years. We chose them due to their knowledge and expertise in our sector and I am pleased to say they have never disappointed.
From the start they have always been easy to deal with. Any information/queries/questions are always dealt with promptly and efficiently.
The friendliness and approachability of their staff have resulted in a trusting relationship being formed, which in turn has meant we have gone to them to provide us with additional services and have approached them for advice when necessary, due to the level of confidence we have in their services and ability”.
National Development Team for Inclusion (NDTi)
“Big thanks to Horsfield & Smith who have gone above and beyond helping me through these last six weeks, making sure I have all the correct information and providing me with help where needed.
I’ve had nothing but 100% from you all, especially Mark. Your help is very much appreciated.
Amanda’s Outside Catering
“It’s been great working with the team at Horsfield and Smith. They are really capable, approachable, knowledgeable and a friendly team. They have time to listen to any financial questions and they are prompt in getting back to you with the answers.
They are there to consult on any business and financial planning matters and we find the work that they do really valuable.
We’re also glad that they introduced us to Xero which saved us both time and money and also allowed us to keep a better track of our business finances. Great business, great people and we would happily recommend them to others”.
“We have been using Horsfield and Smith for nearly three years and they have proven to be invaluable to our business through various services, such as payroll, VAT returns, end of year
accounts and personal tax.
As well as these they are always there if you need a word of advice and
have been helpful in guiding us through our growth.
Couldn’t recommend them enough“.
“Horsfield & Smith have been providing accountancy services to Pixelwave Creative for almost 18 months now and I am extremely happy with the service they provide.
I was looking for a more proactive accountant and Lee and the team are certainly that, and much more. We are in regular contact with the team and I feel like they actually take an interest in our business, providing support and advice on the day to day accounts, bookkeeping and payroll, plus providing advice and guidance on our future plans for growth and investment.
A forward thinking accountants, Horsfield & Smith advised we moved to cloud accounting, which not only saves me time every week, but also means our accounts are up to date on a daily basis and we all have access to this information which is extremely useful when discussing our accounts together.
I highly recommend Horsfield & Smith, the team are friendly and approachable, knowledgeable and responsive. I can now spend more time on running my business and less time doing the books”.
What we can do for you
Find out more about the full range of business and tax advisory services Horsfield & Smith offers to businesses and individuals across Greater Manchester and the North West of England and see how we can help you achieve your goals for growth.